FAQ

Got a question?

Shipping rates will automatically be calculated at checkout and will match your current location.

Please allow up to 7 working days for your UK delivery to be shipped. EU and US orders can take 2 weeks +.

Once an order has been placed, you will receive a shipping confirmation with your tracking information.

Once your order has been placed, please email us straight away with your order number to amend. We will contact you to let you know if this is possible.

At the minute we do not offer returns. We are convinced our products are described and photographed to standard and accuracy. Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned. Any return shipping fees or loss of items are to be covered by the customer if this occurs.

In the event of an item arriving damaged or defective, please send us an e-mail with photos of the damaged item(s). We will refund any item arriving damaged - as we believe in packaging them securely.